de111 Privacy Policy

1. Introduction

de111 (that is, de111.cam) is an online gaming platform operated for players in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility of ours. This Privacy Policy provides a complete and transparent description of what information is collected from you while using de111's website and services, why it is collected, and how it is managed.

Please read this Privacy Policy carefully before using de111's services. By registering on or continuing to use our platform, you will be considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

2. What Information We Collect

We collect various types of personal information as needed to create accounts, process transactions, and provide customer support on de111. The types of information and the methods of collection are described in detail below.

2.1 Information Provided Directly by You

When you register or contact us, the following information may be collected:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account details (for transaction purposes)

2.2 Automatically Collected Information

When you use our platform, the following technical information is automatically recorded:

• IP address
• Browser and device type
• Operating system information
• Time, duration, and pages of site visits
• Referral source (where you came from before arriving at the site)
• Gaming history and activity data
• Transaction history

2.3 Information Received from Third Parties

For identity verification (KYC) and fraud prevention, we may also collect a limited amount of information from trusted third-party service providers. This collection is always carried out in compliance with applicable laws and regulations.

3. How We Use Your Information

de111 uses the collected information solely for the following purposes:

• Creating and managing your account
• Processing deposits and withdrawals
• Verifying age (21+) and identity
• Ensuring responsible gaming
• Providing customer service and technical support
• Preventing fraud, manipulation, and money laundering
• Improving the security and performance of the platform
• Meeting legal obligations
• Sending relevant promotional information (only with your consent)

4. Data Sharing and Disclosure

de111 may share your information with third parties only under strictly controlled circumstances and only in the following cases:

4.1 Payment Processors

Transaction information necessary to complete your deposits and withdrawals is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. This sharing is limited solely to processing transactions.

4.2 Legal Authorities

We may be required to disclose information to the relevant authorities due to court orders, legal requests from investigative agencies, or obligations under applicable law.

4.3 Technology Service Providers

We work with trusted technology partners to ensure the smooth operation of the platform. These partners are contractually bound to comply with de111's privacy standards.

4.4 Corporate Changes

In the event of a business restructuring, merger, or acquisition of de111, your information may be transferred to the new entity. You will be notified in advance in such cases.

5. Cookies and Tracking Technologies

The de111 website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Help improve the platform by analysing patterns of site usage.

5.2 Cookie Control

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work properly.

6. Data Security

de111 follows industry-standard security measures to protect your personal information. Our security framework includes:

• SSL (Secure Socket Layer) encryption — all data exchanged between the website and your device is encrypted
• Robust firewalls and intrusion detection systems
• Limited staff access — only authorised staff can view sensitive information
• Regular security audits and vulnerability testing
• Password hashing and secure data storage

7. Data Retention

de111 retains your information only for as long as it is necessary or legally required. The retention policy for various types of information is outlined below:

• Account Information: Retained while the account is active and for a minimum of 5 years after closure.
• Transaction Records: Retained for the period prescribed under anti-money laundering regulations.
• Communication History: Customer service records are kept for 3 years from the date of last contact.
• Identity Verification Documents: Retained in accordance with applicable law.

Once the retention period ends, your information is securely deleted or anonymised in a way that makes it no longer possible to identify you.

8. Your Rights

As a user of the de111 platform, you have the following rights over your own personal information:

8.1 Right to Access

You can find out at any time what information de111 holds about you. To receive this information, submit a request through our live chat or by email.

8.2 Right to Rectification

If any of your stored information is incorrect, you have the right to request a correction. We will make the correction as quickly as possible.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations, ongoing investigations, or the need to resolve disputes.

8.4 Right to Restrict Processing

In specific circumstances you may request that the processing of your information be restricted. This may affect the functioning of your account.

8.5 Right to Withdraw Consent

If you previously gave consent for promotional communications, you may withdraw that consent at any time. After withdrawal, no further promotional messages will be sent to you.

9. Privacy of Minors

de111's services are for persons aged 21 and above only. We do not knowingly collect any information from minors. An age verification process is followed at the time of registration.

If it comes to our attention that a minor's information has entered our database, that account will be immediately closed and the associated information will be deleted.

If parents believe their child has registered on de111, please contact [email protected] immediately.

10. Changes to the Privacy Policy

de111 reserves the right to update this Privacy Policy from time to time. If significant changes are made to the policy, we will:

• Update the "Last Updated" date at the top of the page
• Send a notification of the changes to your registered email
• Display a notice on the platform where applicable

Continuing to use de111 after the changes will be considered acceptance of the new policy. You are advised to visit this page regularly.

11. Contact and Complaints

If you have any questions or concerns about this Privacy Policy, or any request regarding your information, please contact us through the following:

Your privacy is de111's highest priority. We promise that your personal information will always be kept safe and secure, and will not be used for any purpose beyond this privacy policy.